ICF TECHNICAL SERVICES COMMITTEE

Committee Members:

Vision

Mission

Responsibilities

Responsibilities of this Committee include, but not be limited to, the following:

• Under the direction of the Shura, the Committee will assess and evaluate the financial, strategic, and operational benefits of technology-related projects or initiatives and propose changes that will help enhance ICF’s technology and operational strategies.
• The Committee will periodically review the reliability, security, and risks of any digital or cloud-based platforms and ensure that they meet the best interests of ICF. Additionally, the Committee shall respond to and mitigate technical issues as they arise.
• The Committee will provide support to the ICF shura, staff, and Committees and ensure that adequate access to information resources is available and ensure seamless technical reliability and experience.
• The Committee is responsible for maintaining the ICF website (and any sub-sites), Google Workspace (email/productivity platform), donor/membership management systems, human resources platform, asset management systems, access control/surveillance, audio/visual systems, and any physical inventory (computers, laptops, tablets, MOHID kiosks, etc.)
• Maintain the wireless and wired network infrastructure and ensure seamless and secure Internet connectivity for staff, students, and guests on the physical premise of ICF.
• Being available for technical assistance through the ICF Support Helpdesk. Any technical support inquiries shall receive a response within 24 hours and be escalated to the appropriate parties as needed.
• Perform any other duties assigned by the Board from time to time.

Volunteer Opportunities

• Preferably 16 years or older
• Have your own computer and reliable internet access
• Be able to work in an organized and detail-oriented manner
• Occasionally work with minimal supervision
• Be familiar with website design/basic HTML, Google Workspace, audio/visual systems, basic networking, inventory keeping, and other computer skills
• Be able to troubleshoot problems faced and communicate with the team when needing assistance
• Be able to dedicate around 4-5 hours weekly.